FAQs

Q. Do you have a return policy?

A. Yes! We have a 7 day risk-free return guarantee. No questions asked:)

Q. Where do you ship from?

A. We ship from our partnered warehouses in India. 

Q. How long will it take for my items to arrive?

A. It will usually take 4-7 business days for all orders to arrive in India. Shipping time outside India can vary based on demand & shipping location.

Q. Where is you company located?

A. Our Company is registered and located in beautiful country, India.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours.

Q. How can I pay?

A. We accept all payment methods including VISA/Mastercard Debit and credit cards, UPI, RuPay Cards and India's favourite COD :) 

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure managed by all the trustworthy and certified payment gateways.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

If you have any questions please send us an email at bebrightemporium@gmail.com